Cancellation & Refund Policy
Transparent rules for pre-arrival reservation cancellations, deposit refunds, and month-to-month lease termination.
Last updated: September 2026
1. Pre-Move-In Cancellation Schedule
Because our homes are committed for full calendar months and removed from the active leasing market, security deposit refunds for cancellations prior to check-in follow this schedule:
| Notice Window | Deposit Refund | Terms |
|---|---|---|
| 30+ days prior to move-in | 100% Full Refund | Full deposit credited back to original payment card in 5-10 business days. |
| 14 to 30 days prior to move-in | 50% Partial Refund | 50% retained as calendar holding fee; 50% refunded to card. |
| Less than 14 days prior | 0% Non-Refundable | Deposit retained as liquidated damages due to calendar vacancy. |
2. 30-Day Notice for Month-to-Month Termination
Under Florida Statute § 83.57, month-to-month tenancies require a minimum of thirty (30) days written notice prior to the end of the monthly lease cycle to terminate without penalty. This enables scheduling the departure walkthrough and prompt deposit disposition.
3. Early Departures & Unused Nights
Rental rates reflect extended monthly commitments. If a tenant chooses to vacate earlier than the agreed 30-night term, no pro-rated refunds are issued for unused calendar days.
4. Force Majeure & Severe Weather (Hurricanes)
If local civil authorities issue mandatory hurricane evacuation orders or if severe storm damage renders the property uninhabitable under Florida standards, tenants receive a full pro-rated refund for affected nights or the option to reschedule with zero penalty.
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